Excellence at the Top: Life Lessons for Success in Business and Beyond
Introduction:
Why Excellence Matters
Every generation faces the same
question: What kind of life will you build? Some are tempted to drift,
to let trends and headlines decide what they think and do. Others choose
discipline, focus, and responsibility—then use those choices to forge a life of
freedom. I wasn’t born into privilege. I started working at nine years old,
trimming weeds around gravestones with a hand trimmer and delivering newspapers
365 days a year in the Minnesota cold. At thirteen, my parents sat me down and
said, “If you want anything going forward, you’ll pay for it yourself.” No
allowance. No safety net. The next five years, I cleaned my father’s medical
clinic five nights a week, took a full-service gas station job at sixteen (back
when we washed windows, checked oil and tire pressure, changed oil, pumped
gas), and added lifeguarding in summer. I also played sports—cross-country,
swimming, and golf—captained two teams, won multiple state championships in
swimming, and competed in state golf tournaments, starting as an eighth grader.
Work and sport taught me the two
habits excellence demands: consistency and measurement. Sports
made improvement visible; a stopwatch doesn’t lie. If I shaved a second off a
swim or a stroke off a round, I was improving. That mindset—beat yesterday—became
the backbone of my life. I joined Junior Achievement, served as president, and
our student company finished the year as the most profitable. When the school
ran fundraisers, I aimed to finish first. Not for applause—out of a stubborn
belief that if something was worth doing, it was worth doing to win.
At the University of Minnesota, I
paid my own way, worked 20+ hours a week, joined a fraternity, and became a
cheerleader—eventually captain my senior year. College wasn’t a
vacation; it was preparation for life. I wasn’t the most talented or the most
connected, but I made choices that built stamina, leadership, and discipline.
Those choices paid off.
In 1979, I graduated with a BS in
Business Administration. The United States was in a deep recession. I didn’t
know. There was no social media, but there were newspapers and evening news—and
I didn’t follow any of it. I was listening to motivational tapes, reading
business and self-improvement books, and focusing on my goals. That became one
of the defining lessons of my life: cut the noise. Be informed enough to
act, but not so consumed that you lose your focus. Your world—your effort,
learning, and habits—is what creates your future, not the world’s chatter.
My first job? Selling welders and
battery chargers for a family-owned manufacturer—products I had never even
seen. They handed me the worst territory in America: 50th out of 50. I
drove Northern Minnesota from Minneapolis to the Canadian border, lived on
$13/night motels (because that’s all the company reimbursed), ran welding
clinics, worked 80–100 hours a week, and turned that territory to #2
nationally in one year. The company moved me to Bettendorf, Iowa, and gave
me a new expanse—from north of Springfield, Illinois, up to the Iowa border. I
stayed on straight commission, paid my own expenses, and was on the road 52
weeks a year (often Sunday night to Friday night). When I left after about
two years, that territory was #1 in the nation. My first-year income was
$50,000 when trainees made about $13,000; my second year was $75,000.
That didn’t happen because I knew welding. It happened because I outworked
everyone and focused on what I could control.
In 1981, I packed my car and drove to
Seattle to get into computers. I didn’t have a job or an apartment. It took 2½
months to land a role—right through a recession, I still wasn’t watching.
The sales manager at a ~50-person company hired me as the tenth rep on a “flyer”
and told me to write a training manual before selling. I shadowed every
department—president, secretary, phone operator, field service engineers—and
learned how the company worked. I built cold-call lists from the library,
dialed relentlessly, and in my first year, I closed 14 sales; the
next-closest rep closed six. I joined a second computer firm and—at 23–24
years old—again finished #1 among veterans.
In July 1984, I put on a backpack and
traveled Europe for eight months. I returned in April 1985, determined
not to take another job but to build something of my own. I started a
telemarketing company making cold calls for clients (the skill nobody wants but
everyone needs). One client invited me to co-found a business reselling used
Hewlett-Packard computers—we were the fifth company in the world
doing it. From 1985 to 1995, we grew from two people in a secretarial suite to 75
employees, 12 salespeople, a 50,000 sq. ft. warehouse,
engineers, purchasing, inventory, shipping—the works. In 1995, I founded U.S.
Computer, owning 100%. In the first six months, we made $1,000,000
in profit. I sold the company in 1998 for several million dollars
and stayed three years as President & CEO to mentor the acquiring
team.
I then focused on real estate
development—memory-care centers, condos, apartments, office buildings,
flipping and building homes, and land development—using the profits I’d earned
to create passive income. Today, I’m completing a 479-unit
apartment complex with partners in San Antonio, Texas. I also invest in
the stock market. Markets go up and down, but over the long term,
discipline and diversification win. And through it all, I’ve stayed physically
fit because wealth without health isn’t freedom. I’ve authored 12
books, and this year alone, I’m on a mission to write 365 children’s
stories on ethics, morals, values, and proper conduct (around 305 at
the time of writing), with plans to publish six more books based on
them.
What follows is the playbook behind
that journey—20 principles sharpened in real work and real
markets—written so that anyone, anywhere, can use them to build a life of
freedom and impact.
Part
I – The Foundation of Work Ethic
Early work and responsibility. Work ethic isn’t born at 25. It’s built. Cutting graveyard
weeds at nine, delivering papers every day, and cleaning a clinic at thirteen
taught me accountability and pride in finishing what I start. Those “small”
jobs were the gym where my discipline muscle grew.
A moment that mattered: As a teen janitor, I learned to do the job right even when
no one was watching. Decades later, leading 75 employees, I never asked anyone
to do work I wouldn’t do myself. That credibility moved mountains.
Sports as self-improvement. Swimming, cross-country, and golf trained me to measure
against myself. A stopwatch and scorecard don’t lie. Shaving a second or a
stroke is progress. That data-driven mentality—beat yesterday—translated
straight into sales activity, revenue, and growth.
A moment that mattered: Starting dead last in national sales, I didn’t chase the #1
rep; I chased a better me. One more call, one more clinic, one more early
morning. That’s how you go from 50th to 2nd—and then to 1st.
Junior Achievement and leadership. As JA president, we ran the most profitable company in our
cohort. Leadership wasn’t loudness; it was direction, standards, and
accountability. The blueprint—cast a vision, align the team, execute—scaled
seamlessly when I later ran a national operation.
A moment that mattered: Ten years after JA, I was orchestrating purchasing, engineering,
sales, and shipping. The chords were bigger, but the song was the same.
Part
II – Learning Through College and Beyond
Paying my own way. Working 20+ hours weekly while studying forced me to
make choices. My friends could drift; I couldn’t. Those habits—prioritization,
time management, endurance—became priceless when I launched companies that
needed 80-hour weeks.
A moment that mattered: When I opened U.S. Computer, the chaos felt familiar. I’d
already balanced work, classes, leadership, and life. I knew how to carry
weight.
Balancing leadership roles. Fraternity life built networks; cheerleading—especially as captain—built
leadership. Leaders set the cultural thermostat. If you cut corners, the team
will too. If you arrive early, prepare hard, and give more, the team rises.
A moment that mattered: Years later, my sales teams mirrored my pace. People copy
what you do, not what you say.
College is what you do, not where
you go. A strong school helps, but the
decisive factor is how you use the years. Treat college as a rehearsal for
reality: take on responsibility, learn to lead, and practice pressure.
A moment that mattered: When I hit the workforce, long hours and expectations
didn’t shock me. I’d been practicing for four years.
Part
III – Sales and the Power of Persuasion
Welding sales: from #50 to #2, then
#1. I knew nothing about welding. I did
know mileage, motel soap, and relentless clinics. In one year, I took the worst
territory to #2; by the time I left, my new territory was #1.
Straight commission, $13 motel allowance, 52 weeks on the road. I
learned an enduring law: effort beats inexperience.
A moment that mattered: Earning $50,000 year one and $75,000 year two
(when peers earned ~$13,000) proved performance pays—when you’re willing
to pay the price.
Cold calling in computers. In Seattle, I didn’t follow recession headlines; I followed
a plan. I wrote a training manual by shadowing every role, then built call
lists from the library and out-dialed everyone. First year: 14 sales;
next closest: six. At the second company, I was #1 again—the youngest
rep in the room.
A moment that mattered: The door that opened on attempt #37 reminded me:
persistence creates luck.
Life is selling. Sales isn’t trickery; it’s service, listening, and
influence. Every job, relationship, team, or pitch is a persuasion. Treat
everyone like a client: understand them, add value, follow through.
A moment that mattered: Years later, I wasn’t just selling to customers; I was
selling a vision to engineers, suppliers, bankers, and new hires. The same
muscles did the work—empathy, clarity, and consistency.
Part
IV – Entrepreneurship and Wealth-Building
From two men to 75 employees. In 1985, we launched a used-HP business—one of five
in the world. I sold, purchased, engineered, inventoried, shipped—whatever
needed doing. We acquired competitors, grew to 75 employees, 12
sales reps, and a 50,000 sq. ft. warehouse. Entrepreneurship is wearing
every hat until you can hire for it.
A moment that mattered: The first time I looked across a humming warehouse, I saw
the compound interest of a decade of early mornings and late nights.
U.S. Computer: $1M in six months. In 199,5 I started over—this time owning 100%.
With relationships and know-how already in place, we cleared $1,000,000 in profit in six months. In 1998, I sold for several million.
A moment that mattered: The sale closed on years of compounding credibility. I had
learned to build something that others wanted to buy.
Staying on to mentor. I remained three years as President & CEO for
the acquiring company. Mentorship means teaching systems, standards, judgment,
and culture so the business thrives without you.
A moment that mattered: Watching a young rep I trained grow into leadership was
more satisfying than any single deal.
Real estate and passive income. I deployed gains into memory care, condos, apartments,
office buildings, flips, and land—turning active income into passive.
Freedom is when money works while you sleep. I also invested in the stock
market—accepting volatility, trusting discipline, and diversification.
A moment that mattered: Partnering on a 479-unit project in San Antonio
showed how far disciplined reinvestment can scale.
Profit is made in the purchase. The sale reveals profit; the purchase creates it. If you
buy better than your competitors, you can undercut and still win. I built supply
lines others didn’t have, negotiated harder, and moved faster.
A moment that mattered: Securing a bulk lot of used systems far below market let me
price under every rival and still earn healthy margins—winning revenue and
loyalty.
Part
V – The Mental Game of Success
Cutting out the noise. In 1979, the economy was rough; I didn’t know. I
wasn’t watching, clicking, scrolling, or fretting. I was working, reading, and learning. Today’s noise is louder—feeds, pundits, doom. Be informed, but don’t
be consumed. Focus on your sphere: your choices, your calendar, your growth.
A moment that mattered: While others feared macro conditions, I turned the worst
territory into one of the best. Focus is an edge.
Knowing when to cut losses. Some deals lose. Some properties underperform. Pride is
expensive. Sell, free the cash, and reallocate to higher-return opportunities.
The same goes for roles, routines, and habits.
A moment that mattered: I dumped computer inventory at a loss to buy a better lot;
I sold real estate that under-delivered to fund projects with stronger IRR. The
hit today can be the win tomorrow.
Strive for excellence—measure
yourself against yourself.
Mediocrity is crowded; the top is spacious. Set a standard higher than anyone
sets for you and raise it again when you meet it. Improvement is a habit.
A moment that mattered: In sport, I shaved seconds; in sales, I added calls; in
business, I built better teams, systems, and margins. The scoreboard changes;
the mindset doesn’t.
Build self-worth, self-love, and
confidence. Confidence isn’t arrogance; it’s
earned belief. If your self-esteem is low, build it deliberately:
1.
Tell the
truth about where you are.
2.
Stack
small wins daily (study block, workout, one
tough conversation).
3.
Affirm
your uniqueness—write strengths and read them
aloud.
4.
Enter
discomfort—speak up once in class, introduce
yourself, and join the club.
5.
Track
progress—journal, celebrate effort, iterate.
A moment that mattered: I was the youngest, least experienced rep at my second
computer firm. I chose to outlearn and outwork the veterans—and finished #1.
Health is non-negotiable. Wealth doesn’t outrun poor health. Stay active, strong, and
disciplined physically. It sharpens your mind and lengthens your horizon.
A moment that mattered: The stamina I built in athletics became the stamina that
carried 80-hour weeks without breaking.
Part
VI – The Legacy Lessons
Here’s the short list you can
memorize:
- Start early.
Habits compound.
- Own responsibility.
Pay your way; carry your weight.
- College is prep, not vacation. Do more, not less.
- Life is selling.
Listen, serve, persuade.
- Outwork and outlearn.
Effort compounds.
- Own something.
Equity builds freedom.
- Profit in the purchase. Negotiate. Source smart.
- Create passive income. Reinvest to buy time.
- Cut losses fast.
Pride is costly.
- Cut the noise.
Focus is an edge.
- Build confidence by design. Small wins, daily.
- Strive for excellence. Beat yesterday.
- Stay fit.
Health powers longevity.
- Decide. Plan. Commit. Execute. Repeat.
Conclusion:
The Legacy of Excellence
Excellence has been my compass. I
didn’t always know the map, but I trusted the compass: show up, work hard,
improve daily, ignore the noise, take responsibility, and bet on myself. That
compass led from a cemetery trimmer and paper boy to a top welding salesperson
living out of $13 motels, to a #1 computer rep built on cold calls and library
lists, to a founder scaling from a secretarial suite to a 50,000-square-foot
warehouse with 75 employees, to owning a company that generated a million
dollars in profit in six months and sold for several million, to mentoring a
successor team as President & CEO for three years, to building a
real-estate portfolio that throws off passive income—including a 479-unit
apartment development—while continuing to invest in the stock market and
staying physically fit enough to enjoy the freedom those assets buy. Along the
way, I wrote books and hundreds of children’s stories that teach ethics, values,
and conduct—because wealth without wisdom doesn’t build the world I want to
leave behind.
If I could hand you one tool that
never fails, it would be this: discipline over distraction. The world
will always offer a narrative—fear, frenzy, “what if.” Tune it out. Be
informed, but not derailed. Put your highest energy into what you can actually
control: your calendar, your habits, your standards, your craft. If you’re
unsure where to begin, start with the four levers I’ve pulled my whole life:
1.
Outwork. Do more of the right work than anyone around you.
2.
Outlearn. Treat learning like a sport: read, listen, ask, practice.
3.
Own. Take equity—of your outcomes first, and eventually in
assets that pay you while you sleep.
4.
Outlast. Cut losses quickly, adapt, and keep going.
Remember the hidden laws that
compound your results. Profit is made in the purchase. Negotiation and sourcing
are leverage. Sales is not a department; it is how humans cooperate—through
empathy, clarity, and trust. Confidence is not an accident; it’s a stack of
small promises you keep to yourself until you begin to believe you can keep
bigger ones. Excellence is not perfection; it is the honest, stubborn refusal
to live one inch below your potential.
Will you fail at times? Yes. I
did plenty. I sold properties at a loss. I dumped inventory. I made bets that
didn’t pay. But losses are tuition—cheap if you learn fast and redirect
capital, attention, and energy into higher-return opportunities. What ruins
people is not losing; it’s clinging to pride, to appearances, to sunk
costs. Let go. Move on. Make the right decision.
If you take one image with you, take
this: mediocrity is crowded. It’s noisy, full of excuses, and short on
accountability. The top—the arena of excellence—always has room for one
more. That room is not reserved for the privileged; it is reserved for the
prepared. Decide who you want to be. Write the plan. Build the habits. Execute
daily. Keep score. Beat yesterday. Invest your wins in assets that buy back
your time. Take care of your body so you can enjoy the life you’re building.
And when the world shouts, lower the volume and raise your standards.
I started with a lawnmower and a
paper bag of newspapers. I built companies, sold them, reinvested, and created
freedom. Not because I was lucky, but because I practiced a few simple
disciplines for a very long time. You can do the same. Start where you are. Use
what you have. Do what you can—again tomorrow, and again the next day—until
momentum carries you to places you once thought were for “other people.”
Excellence is available. Freedom is
possible. The path is clear: discipline, focus, belief, and action—repeated
until your results are undeniable. That is my legacy to you. Make it your own.

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